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Surveying technician/engineer in technical service/support (m/f/d) in Germany

as a technical service and support employee in Germany

Full-time . Location Würselen or home office . immediate start . permanent employment contract

What sets rmDATA apart

The rmDATA Group offers intelligent software and individual services in the fields of geomatics, information systems, data management and reality capturing. More than 100 employees in Austria, Germany and Switzerland ensure successful customers throughout the DACH region.

As an agile company, we rely on motivated employees in independent teams who work closely with our customers and partners to drive innovation. Our success is confirmed by awards as Austrian Leading Company, Top Employer and multiple winner of the Burgenland Innovation Award.

Your place in the team

We have been operating successfully with our own subsidiary in Germany since 2000. Our company headquarters are located in Würselen. You are welcome to use the premises in Würselen or work from home.

We offer plenty of room for further training and personal development. Your ideas are always welcome on our ideas board. The best ones are selected, awarded a prize once a year - and of course implemented. Outside of work, there are company events, team events and creative workshops.

At rmDATA, you can expect a friendly, informal and dynamic working atmosphere. We are on first-name terms and the doors of your colleagues and team leaders are always open for your questions. We are a colorful bunch of different characters who enjoy working together. We pull together to develop new things and make our customers' work easier. We want to continue to grow with highly motivated employees and are looking for you!

What you can expect

As a technical service and support employee (m/f/d), you will be responsible for supporting existing users. You will work both in the office in Würselen, in your home office and at the customer's site. You will supervise test installations, carry out installations, training and workshops for our software. Implementing individual customer requirements is no problem for you with your problem-solving skills. You prepare content and training documents independently. You are in constant contact with the product managers and the sales team in order to offer customers the best possible service.

Your field of activity

  • Service and support for our software products (geomatics, reality capturing)
  • Supporting our existing users with technical questions (hotline)
  • Training users (via the Internet or on site)
  • Supervision of test installations
  • Support for after-sales support
  • Close cooperation with product management, development and sales

What sets you apart

  • Completed training in surveying and professional experience in this field
  • Interest in IT and a good understanding of IT - knowledge of rmDATA software is an advantage
  • Good communication skills and enjoy working with people
  • Ability to work independently
  • Interest in ongoing training

What we offer

  • Exciting, varied field of activity with personal customer contact
  • Open working atmosphere in an innovative, agile and familiar environment
  • Permanent employment contract, modern workplaces
  • Flexible working hours and working models (home office) for an optimal work-life balance
  • Opportunity for professional development within the company
  • Promotion of further education and training through an individual budget
  • Developing your own ideas during "hobbyhorse time" (10% of working time)
  • Comprehensive training with a personal coach
  • A company car and smartphone with the option of private use

If you would like to become part of our success story, please send your application documents including CV and salary expectations to Michaela Wurzer. Please also let us know when it is possible for you to start.

Status: 12/2025

(Kopie 3)

Share this job offer:

<p>Michaela Wurzer, HR Managerin</p>

Is this exactly what you were looking for? We look forward to receiving your application!

Michaela Wurzer, HR Managerin

Your benefits

Personal onboarding

Personal onboarding

Corporate events

Corporate events

Fruits, coffee and drinks

Fruits, coffee and drinks

Friendly working atmosphere

Friendly working atmosphere

Employee referral program

Employee referral program

Good accessibility and parking

Good accessibility and parking

Space for participation

Space for participation

Health promotion programs

Health promotion programs

Creativity: Time for your own ideas

Creativity: Time for your own ideas


rmDATA Kontakt

We will be happy to take care of your request. Simply contact us directly using this form.
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